Frequently Asked Questions

Cisco Phone Quick Button Overview
Last Updated 10 months ago


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1. Handset and Handset Light Strip
Indicates whether you have an incoming call (flashing red) or a new voice message (steady red).
2. Programmable feature buttons and line buttons
Access your phone lines, features, and call sessions.
3. Softkey buttons Access functions and services.
4. Navigation cluster Navigation ring and select button. Scroll through menus, highlight items, and select the highlighted item.
5. Hold/Resume, Conference, and Transfer Hold/Resume: Place an active call on hold and resume the held call.
Conference: Create a conference call.
Transfer: Transfer a call.
6. Speakerphone, Mute, and Headset Speakerphone: Toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

Mute: Toggle the microphone on or off. When the microphone is muted, the button is lit.

Headset: Toggle the headset on or off. When the headset is on, the button is lit.
7. Contacts, Applications, and Messages Contacts: Access personal and corporate directories.

Applications: Access call history, user preferences, phone settings, and phone model information.

Messages: Autodial your voice messaging system.
8. Volume button Adjust the handset, headset, and speakerphone volume (off hook) and the ringer volume(on hook).

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