Frequently Asked Question
How do I connect my jabber softphone client to the phone system?
Last Updated 2 years ago
Here are steps to verify your softphone is setup correctly.
- Verify that you are connected to the WNCC network either physically or remotely via VPN.
- Open the Jabber Client
- Select the Advanced settings link
- Select the Cisco Communications Manager 9 or later radio button.
- Use the following Server: publisher.wnccms.net
- Click the "Save" button.
- Enter your username@wnccms.net in the username box.
- Click "Continue"
- Enter Your Password and the "Sign In" button. (Note: the username field should show your username and will be grayed out.)
Now you should be signed into jabber.