Frequently Asked Question

How do I connect my jabber softphone client to the phone system?
Last Updated 9 months ago

Here are steps to verify your softphone is setup correctly.

  • Verify that you are connected to the WNCC network either physically or remotely via VPN.
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  • ¬†Open the Jabber Client

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  • Select the Advanced settings link
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  • Select the Cisco Communications Manager 9 or later radio button.
  • Use the following Server:¬† publisher.wnccms.net
  • Click the "Save" button.
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  • Enter your username@wnccms.net in the username box.
  • Click "Continue"
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  • Enter Your Password and the "Sign In" button. (Note: the username field should show your username and will be grayed out.)
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Now you should be signed into jabber.

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